Shipping & returns

SHIPPING COSTS
Shipping within EU € 10,00 per parcel (free shipping order above € 75,-)
Shipping outside EU € 15,00 per parcel (free shipping order above € 100,-)
MASQUELIER’s® product are shipped from the Netherland. Within the EU, all local taxes and duties are included. For shipment outside the EU, additional taxes and/or customs duties may apply.

DELIVERY TIME
Your order will be shipped within 24 hours after receipt of you payment confirmation. Shipment time may vary per shipment method. If you did not receive your order within 14 days, please contact the CEP International B.V. service desk at [email protected].  

100% SATISFACTION OR MONEY BACK GUARANTEE
At CEP International B.V. you enjoy a 100% satisfaction, or money back guarantee at your first order. This allows you to test the product virtually for free. All first time purchases of a CEP International B.V.  product may be returned within 30 days to CEP International B.V. Simply return the product by using the form which can be requested at [email protected] and we will reimburse the product-purchase-price to your bank account. Shipment costs made to return the product will not be reimbursed.